#inklude
June 2024 -Present
Customer Service Executive
Nedumparampil Nidhi Ltd
KS Mangalam
Provided exceptional customer support by addressing inquiries, resolving complaints, and ensuring satisfaction through effective communication. Managed high-volume interactions, maintained accurate records, and collaborated with internal teams to resolve issues promptly, consistently meeting performance metrics and enhancing the customer experience.
August 2022- Dec 2023
Assistant Manager
Manappuram Finance Ltd
Karimukal
Oversaw daily operations, managed team performance, and ensured operational efficiency to achieve organizational goals. Supervised staff, resolved escalated issues, and implemented process improvements, contributing to increased productivity and customer satisfaction.
Professional skillset
Communication Skills
Team Management Skills
Time Management Skills
Computer Skills
Languages
English
Malayalam
Tamil
Personal Information
Address
Attupurath House, Perumpilly
Date Of Birth :
10-12-1999
Contact Details
Mobile Number :
7510106863
Email ID :
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