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June 2024 -Present

Customer Service Executive

Nedumparampil Nidhi Ltd

KS Mangalam

Provided exceptional customer support by addressing inquiries, resolving complaints, and ensuring satisfaction through effective communication. Managed high-volume interactions, maintained accurate records, and collaborated with internal teams to resolve issues promptly, consistently meeting performance metrics and enhancing the customer experience.

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August 2022- Dec 2023

Assistant Manager

Manappuram Finance Ltd

Karimukal

Oversaw daily operations, managed team performance, and ensured operational efficiency to achieve organizational goals. Supervised staff, resolved escalated issues, and implemented process improvements, contributing to increased productivity and customer satisfaction.

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BSC Physics

2017-2020

MG University

50.4%

Thalayolapparambu

Plus Two

2015-2017

Kerala State Higher Secondaary

64%

Mulanthuruthy

Professional skillset

Communication Skills

Team Management Skills

Time Management Skills

Computer Skills

Languages

English

Malayalam

Tamil

Personal Information

Address

Attupurath House, Perumpilly

Date Of Birth :

10-12-1999

Contact Details

Mobile Number :

7510106863

Email ID :

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