Return & Replacement Policy

At #Inklude, we value your satisfaction and take utmost care in delivering quality products. Please read our return and replacement policy carefully before placing an order.
   1.    Customized Products
   •    Products that are customized with your logo, brand name, or any personalized design are not eligible for return or refund.
   •    We encourage you to review the design proof carefully before confirming your order.
   2.    Damaged or Broken Products
   •    If your product is damaged or broken at the time of delivery, we will offer a free replacement.
   •    Please report the issue to our support team within 48 hours of delivery along with photos or videos of the damaged product.
   3.    Non-Customized Products
   •    If the product is non-customized (without logo or personalization), you can return it within 7 days of delivery.
   •    The product must be unused, in its original packaging, and in resaleable condition.
   •    Return shipping costs will be borne by the customer.
   4.    How to Request a Return or Replacement
   •    Contact our customer support team via WhatsApp or email with your order ID, reason for return, and supporting photos/videos.
   •    Our team will review your request and guide you through the process.